Legal Document

Ace 335 Terms & Conditions — Complete Guide for You

This page sets out the full terms and conditions for using the Ace 335 platform. Please read them carefully before creating an account.

Last Updated: January 2026

Key Highlights of the Terms & Conditions at a Glance

Check out this quick overview before reading the full version

Membership Eligibility

To open an account with Ace 335, you must be at least 18 years of age and a legal resident of Bangladesh.

Bonus & Promotion Terms

Each bonus offer carries its own wagering requirements. Please read the terms carefully before claiming any bonus.

Payments & Withdrawals

Minimum and maximum limits apply to both deposits and withdrawals. Withdrawals may be delayed if KYC verification has not been completed.

Account Security

Each user is permitted to hold only one account. You are responsible for keeping your account credentials confidential.

Prohibited Activities

Any attempt at fraud, money laundering, or system abuse will result in permanent account closure.

Responsible Gaming

Ace 335 places the highest priority on responsible gaming. Deposit limits and self-exclusion options are available at all times.


Important Notice: By using the Ace 335 platform, you are considered to have read and accepted these terms and conditions in full. If you do not agree with any of the terms, please do not use the platform.
Section 01

General Terms & Conditions and Applicability

These Terms & Conditions Ace 335 (hereinafter referred to as "the Platform" or "we") and all its users. By accessing the Ace 335 platform, creating an account, playing games, or using any of our services, you confirm your full acceptance of these terms and conditions.

Ace 335The terms and conditions have been formulated with Bangladeshi users in mind. They may be updated at any time, and continued use of the platform following any update will be considered acceptance of the revised terms.

These terms apply to all of the following services:

  • Online Casino Games & Slots
  • Live Dealer Games
  • Sports Betting & Match Odds
  • Crash Games & Virtual Games
  • Mobile App & Web Platform
  • Bonuses, Promotions & Loyalty Program
  • Customer Service & Support Channels
Language Note: Although these terms are published in Bengali, the English version shall be considered the legally authoritative text. In the event of any conflict, the English version will take precedence.
Section 02

Account Registration & Eligibility

Ace 335To open an account, the following conditions must be met. Users who do not comply with these terms and conditions will not be permitted to create or use an account.

Age Requirement: Only individuals aged 18 or above may register on Ace 335. A copy of a national ID card or passport may be requested at any time for age verification purposes.

One Person, One Account: Each individual may only open one account. If multiple accounts are found under the same person, all accounts will be closed and all balances may be forfeited.

Providing Accurate Information: All information provided at the time of registration must be complete, accurate, and truthful. Providing false or misleading information may result in account termination.

  • Your full name must match your national ID card exactly
  • A valid mobile number and email address must be provided
  • Your date of birth must be entered correctly
  • A valid Bangladeshi address must be provided

KYC Verification: KYC (Know Your Customer) verification is mandatory before making a withdrawal or after depositing a specified amount. You may be required to provide a national ID, bank statement, or a copy of a utility bill.

Warning: Never share your account password or login credentials with anyone. You are solely responsible for all activity carried out under your account.
Section 03

Deposit & Payment Methods

Ace 335Local payment methods are available on the platform for the convenience of Bangladeshi users. The following terms and conditions apply to all deposits.

Accepted Payment Methods:

  • BKash (minimum deposit: ৳500)
  • Nagad (minimum deposit: ৳500)
  • Rocket (minimum deposit: ৳500)
  • Bank Transfer (minimum: ৳1,000)

Deposit Processing: Mobile banking deposits are typically credited within 5–15 minutes. Bank transfers may take 1–3 business days. We are not liable for delays caused by network or server issues, but we will work to resolve them as quickly as possible.

Deposit Limits: The maximum daily deposit limit varies by payment method. Higher limits may apply for VIP members. As part of responsible gaming, users can set their own deposit limits at any time.

Deposits from third-party accounts are not accepted. All payments must be made from the registered user's own mobile banking or bank account.

Section 04

Withdrawal Policy & Process

Withdrawing your winnings is every player's right. Ace 335The withdrawal process is designed to be simple and transparent. However, certain rules must be followed to maintain a fair environment.

Withdrawal Requirements:

  • KYC verification must be completed
  • Minimum withdrawal amount is ৳500
  • Wagering requirements must be met if a bonus balance is active
  • Processing is typically completed within 24 hours, provided there is no suspicious activity

Withdrawal Timeframes: Mobile banking (bKash/Nagad/Rocket) withdrawals are typically completed within 1–4 hours. Bank transfers may take 1–3 business days.

Delays Due to Verification: For security purposes, we may request additional verification on any withdrawal. This process may take up to 3–5 business days.

Note: Complete your KYC verification in advance to receive withdrawals faster. Documents can be uploaded easily from your profile settings.
Section 05

Bonus & Promotion Terms

Ace 335 Regular bonuses and promotions are offered. Each offer has its own terms, which should be read carefully before claiming. General bonus terms that apply across all offers are listed below.

Welcome Bonus: New members are eligible for a bonus on their first deposit. To use this bonus, the specified wagering requirements (typically 10–35x the bonus amount) must be fulfilled.

General Bonus Rules:

  • A new bonus cannot be activated until the current bonus has been fully utilized
  • Bonus balance cannot be withdrawn directly
  • Winnings can be withdrawn once the wagering requirements have been met
  • Bonus validity is generally 7–30 days from the date of issue
  • Accounts may be reviewed if bonus abuse is suspected
  • Claiming bonuses across multiple accounts from the same IP address or device is strictly prohibited

Free Spins & Cashback: Winnings from free spins are generally subject to separate wagering requirements. Cashback offers may be credited as real money or as bonus funds — this will be clearly stated in the offer details.

Ace 335 reserves the right to modify, suspend, or cancel any bonus or promotion. Bonuses may be forfeited in cases of suspected abuse.

Section 06

Gaming Rules & Fair Play

To ensure a fair and enjoyable environment for all players Ace 335 Certain gaming regulations have been established and must be strictly followed.

RNG & Fairness: All games on Ace 335 use an independently audited Random Number Generator (RNG). Every game outcome is entirely random and not predetermined. RTP (Return to Player) information is available in the description of each game.

Bet Limits: Each game has set minimum and maximum bet limits. When playing with a bonus balance, the maximum bet limit must be strictly observed — failure to do so may result in winnings being voided.

  • When playing with a bonus, individual bets should generally not exceed ৳200
  • Special rules may apply to progressive jackpot games
  • Bet limits vary by table in Live Casino games

Technical Errors: In the event of a technical error or server disconnection during gameplay, Ace 335 will endeavor to provide an appropriate resolution. Ace 335 reserves the right to void any winnings that appear to be clearly erroneous or abnormal.

Section 07

Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited under the Ace 335 terms and conditions. Any violation may result in permanent account closure and the forfeiture of any associated balance.

  • Multiple Accounts: Operating multiple accounts under the same person's name
  • Money Laundering: Using the platform for money laundering or illegal fund transfers
  • Bonus Abuse: Strategically collecting bonuses while circumventing bonus terms
  • Hacking Attempts: Attempting to identify or exploit system vulnerabilities
  • Automated Betting Software: Placing bets using bots or automation software
  • Third-Party Payments: Making deposits using a payment method registered under someone else's name
  • Inappropriate Conduct: Using abusive language towards customer service or live chat agents
  • Minor Access: Allowing anyone under the age of 18 to use your account
Important: In cases of fraud or illegal activity, Ace 335 may be required to share information with law enforcement authorities.
Section 08

Account Closure & Suspension Policy

Ace 335 reserves the right to suspend or close any account without notice. Users may also close their accounts at any time at their own discretion.

Grounds for Account Closure by Ace 335:

  • Breach of Terms and Conditions
  • Suspected Fraud or Fraudulent Activity
  • KYC verification not completed
  • Extended Inactivity (more than 12 months)
  • User's Own Request

Account Closure by User: To close your account, please email customer support. Any verifiable balance will be withdrawn before the account is closed. Bonus balance will be forfeited.

Dormant Account Policy: An account will be declared inactive after 12 months of no transactions. A monthly maintenance fee may apply to inactive accounts. To reactivate your account, please contact customer support.

Section 09

Privacy & Data Protection

Ace 335 Protecting users' personal information is our highest priority. Your data is collected, used, and stored in accordance with our privacy policy.

The information we collect includes your name, address, email, phone number, payment details, and gaming history. This data is never sold to third parties. However, it may be shared where required by law or at the request of a regulatory authority.

  • All data is protected by SSL encryption
  • Payment information is stored in compliance with PCI DSS standards
  • Users may request the deletion of their personal data
  • Learn more about our Cookie Policy Privacy Policy page
Section 10

Responsible Gaming Policy

Ace 335Responsible gaming is one of the most important aspects of the terms and conditions. We believe gaming is for entertainment — not a solution to financial problems. Our platform offers a range of protective tools to support this.

Available Protective Tools:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Set a maximum loss limit for a defined time period
  • Session Limits: Set a limit on how long you play in a single session
  • Cooling-Off: Take a break ranging from 24 hours to 6 weeks
  • Self-Exclusion: Close your account for a period of 6 months or permanently
  • Reality Check: Receive regular reminders of how long you have been playing

If you feel that gaming is having a negative impact on your life, please reach out to us without delay. For more information, visit our Responsible Gaming Visit the page.

Please Note: Gaming is meant to be enjoyed. Only bet what you can afford to lose. We're always here if you need support.
Section 11

Dispute Resolution Process

If a dispute or complaint arises, Ace 335 will work to resolve it promptly and fairly. The steps for dispute resolution are outlined below.

How to Submit a Complaint:

  • Contact our customer support via live chat or email first
  • Please provide a detailed description of your complaint along with screenshots and any relevant information
  • An initial response will be provided within 7 business days of the complaint being submitted
  • Complex cases may take up to 14–28 business days

External Mediation: If a dispute cannot be resolved through our internal process, it may be referred to an independent dispute resolution body. Ace 335 will cooperate fully throughout this process.

Applicable Law: These terms and conditions are governed in accordance with the laws of the applicable licensing authority. In the event of any legal dispute, the English version of these terms shall be considered the authoritative text.

Section 12

Terms Modification & Update Policy

Ace 335 The right to modify these terms and conditions at any time is reserved. Users will be notified of significant changes via email or an in-platform notification.

  • The date of any changes will be shown at the top of the page under "Last Updated"
  • Continued use of the platform after any changes will be deemed acceptance of the updated terms
  • If you do not agree to the updated terms, you may request to close your account
  • We recommend visiting this page regularly

For any questions or feedback, please reach us by email at support@ace335.ws Get in touch. Our customer service team is available 24/7, seven days a week.


Get Started Now

Got the rules? Join Ace 335 now!

Now that you've read the full terms and conditions, go ahead and open your Ace 335 account with confidence and enjoy an exciting gaming experience.

18+ only. Please play responsibly.


বাংলা