Ace 335 Privacy Policy — Our commitment to protecting your data

Ace 335-'s Privacy Policy is a legal document that describes in detail how we collect, process, store, and protect the personal information of users on our platform. We believe that your privacy is a fundamental right, and protecting it is our responsibility.

This privacy policy applies to Ace 335's website, mobile app, and all digital services. It governs every interaction on our platform — whether you're registering, playing games, making a deposit, or contacting customer support.

Our Privacy Policy is built in compliance with international data protection laws and regulatory guidelines. It has been presented in Bengali with Bangladeshi users specifically in mind. However, in the event of any legal conflict, the English version shall be considered authoritative.

This policy is Terms & Conditions-. By continuing to use the platform, you are considered to have fully agreed to this Privacy Policy.

Ace 335 Different types of information are collected from various sources. A detailed breakdown of what is collected is provided below.

Information Collected at Registration:

• Full name & date of birth
• Email address & mobile number
• Current address in Bangladesh
• Preferred Language & Currency
• User-defined password (stored in encrypted form)

KYC Verification Information:

• Copy of National ID (NID) or passport
• Driver's License (as an alternative ID)
• Utility bill or bank statement (for address verification)
• Selfie or live photo (if required)

Automatically Collected Information:

Ace 335 Collected data is used solely for specific, legitimate purposes. Your personal privacy is always respected and data is never misused. The primary purposes of use are outlined below.

Account Management: Your information is used to complete registration, verify login, reset passwords, and maintain account security.

Payment Processing: Payment information is used to process deposits and withdrawals, prevent financial fraud, and maintain transaction records.

Customer Service Improvement:

• Providing prompt resolution of complaints and issues
• Customizing services based on user preferences and experience
• Informing you about relevant bonuses and offers
• Responsible Gaming monitoring and support

Legal & Regulatory Obligations: Data is used to meet Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and other regulatory compliance requirements.

Service Improvement & Analytics: Data helps us analyse user behaviour to improve platform performance and develop new features.

Ace 335's Privacy Policy places data sharing at the forefront. We want to be clear — your personal information is never sold or shared with third parties for commercial purposes.

Data is shared only in the following circumstances:

• Payment Processors: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, Rocket, and banks to complete transactions.
• KYC Verification Services: Data may be shared with trusted third-party KYC providers for identity verification purposes.
• Regulatory Authority: Information may be disclosed under legal orders from licensing authorities, tax departments, or law enforcement agencies.
• Technology Partners: Limited data is shared for cloud storage, cybersecurity, and analytics services, under strict confidentiality agreements.

Protecting Your Information Ace 335 Industry-leading technology and practices are used throughout. Our security infrastructure is multi-layered and regularly audited by independent third parties.

Technical Safeguards:

• 256-bit TLS/SSL encryption — applied to all data transfers
• AES-256 encryption — for stored sensitive data
• Two-factor authentication (2FA) — for account access
• Firewall and intrusion detection system
• Regular security audits & vulnerability scanning

Administrative Safeguards:

• Data privacy training is mandatory for all staff
• Least-privilege principle — only authorised personnel can access data
• All data access is logged and audited
• Strict data protection agreements with all third-party partners

In the event of a data breach, we will notify the relevant regulatory authorities within 72 hours and inform affected users as promptly as possible.

Ace 335Cookies are used on the -website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: For your language preferences, game settings, and personalized experience.
• Analytics Cookies: To analyze website usage and improve our services. This cookie can be opted out.
• Marketing Cookies: To show you relevant advertisements. You can control this at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Ace 335Under -'s Privacy Policy, each user has specific rights over their own information. Contact our support team to exercise these rights.

Retention periods vary depending on the type of data. Ace 335-'s Privacy Policy ensures that no data is retained beyond the period necessary.

Once the designated retention period expires, data is securely deleted or fully anonymized. Data related to ongoing legal disputes may be retained until the matter is resolved.

Ace 335 Services are strictly not provided to individuals under 18. Our privacy policy and registration process include strong controls to prevent minors from joining the platform.

• Date of birth is verified at the time of registration
• Age verification is mandatory as part of the KYC process
• Accounts identified as belonging to minors are closed immediately
• Deposited funds are returned and no information is retained

If you believe a minor is using our platform, please immediately support@ace335.wsto notify us.

Ace 335 We reserve the right to update this Privacy Policy at any time. Changes may be made to reflect service improvements, new legal obligations, or security enhancements.

• For significant changes, a notification will be sent to your registered email address
• The date of any changes will appear at the top of the page as "Last Updated"
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• We recommend visiting this page regularly

To view a previous version of our privacy policy, please contact our customer support team.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team.

• Email: support@ace335.ws
• Live Chat: Live chat available on the platform — 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

If you are not satisfied with our resolution, you may file a complaint with the relevant regulatory authority. Ace 335 cooperates fully with all regulatory investigations.